Frequently asked questions

Prep schools (LGS and YKS), preschools, music and art schools, courses and study centres. Modules you don't use can be switched off.

The institution is managed from the web panel. Teachers, parents and students use the iPhone or Android mobile app. Student accounts are optional.

Yes. The reader's TXT or DAT file is read in the panel. Ready-made form definitions exist for TYT-AYT and LGS, and publishers' FMT files can be uploaded. Unmatched rows are shown in a preview before saving.

Yes. The “Send on WhatsApp” button in the panel opens a ready-written message about an absence, a balance, a payment link or a make-up lesson in the staff member's WhatsApp. The message is sent from the institution's own WhatsApp. There is no charge for this feature.

The monthly fee follows the tier for the month's highest number of active students: 1–50 students ₺890, 51–100 students ₺1,390, 101–200 students ₺1,990, 201–300 students ₺2,590, 301–500 students ₺3,390, 501–750 students ₺4,290, 751–1,000 students ₺5,190. VAT is added to these prices. Above 1,000 students, a quote is provided.

No. Prices exclude VAT, which is 20%. The price list shows the amount including VAT under each price.

Paying yearly in advance, you pay for 10 months and use it for 12. For example, the 1–50 student tier costs ₺8,900 + VAT a year.

The invoice uses the tier for the month's highest number of active students. When numbers grow, the higher tier applies; when they fall, the lower one.

Yes. Every new institution starts with a 30-day trial.

No. Opening the institution account and importing the student list are free of charge.

No. SMS is not included in any package and is not sold separately. Institutions that also want payment reminders by SMS connect their own SMS account and pay the SMS provider directly. Notifications go free of charge in the app and by push. Password reset codes are free.

No. The fee depends on student numbers; the number of teachers is not limited.

The monthly invoice is paid by card in the panel or by bank transfer.

Prices for new subscriptions may change with advance notice. Existing subscriptions keep the price in their contract.

The subscription term and termination conditions are in the contract with the institution. When the contract ends, the data is handed over on request as CSV or PDF. It is deleted once the institution confirms the hand-over or at the latest 60 days after the contract ends, except for records that must be kept by law.

Our team opens the institution account and sends the administrator details. Students, teachers, subjects and the timetable are then entered in the panel. The time needed depends on the institution's size and how well its lists are organised.

Yes. Lists can be uploaded from Excel, CSV or text-based PDF files: student name, grade, birth year and month, parent name and parent phone. Faulty rows are shown in a preview before saving. Up to 500 rows per file; scanned documents cannot be read.

The institution creates the parent account and gives the parent a temporary password. The parent downloads the app, signs in with their phone number and that password, and sets their own password the first time. There is no self-registration on the site or in the app.

The institution is the data controller for student and parent data; we process it as a data processor only to provide the service. National ID numbers are not requested and notifications contain no student names or amounts. See the privacy policy for details.

No. Each institution sees only its own data; access is checked in the database.

Parents enter card details on iyzico's page. They never reach the institution or us.